By Kerri Mason
NEW YORK (Billboard) - Fans of Atlantic Records acts like
T.I., Shinedown and Simple Plan need only start up their
computer to connect with their favorite artist, via Fanbase, a
new application created by the label, Billboard has learned.
The software uses Adobe AIR runtime technology to engage
fans directly on their desktop: No Googling, repetitive
clicking or downloading required. The so-called RIA -- rich
Internet application -- merges an imeem music player, video
content from YouTube and Brightcove, and a Meebo chat feature,
plus up-to-date info on tour dates and new releases, into a
single window.
Simple Plan's Fanbase application launches Monday (July
28), with other artists to follow in the coming weeks.
"I like it because it's an aggregator; it brings everything
that's online about us to one place," says Simple Plan drummer
Chuck Comeau. "It's kind of funny to say that surfing the Web
is not convenient anymore, but it's even faster than that on
your desktop."
Fanbase is the result of six months of development within
Atlantic's new-media department, creative director of digital
media Eric Snowden says.
According to Snowden, the decision to aggregate
pre-existing technologies, rather than create new ones, was
made early in the program's development.
"I was thinking, 'OK, are we going to build a chat app?
That doesn't make sense,"' he says. "Meebo's chat is better
than any chat that Atlantic Records will ever build. I think
that's a mistake that a lot of companies make: They want to own
every little piece of everything. I thought it was better to
reach out to these people who are amazing at these specific
things and try to bring them all together, as opposed to trying
to hack something together in-house."
Fanbase was tested with members of Simple Plan's fan club
earlier this month. "The reaction so far has been great,"
Comeau says.
"When you think about it, MySpace isn't the greatest place
for one-on-one interaction with other fans," Snowden says. "If
I go to Simple Plan's MySpace page, there's not really a way to
have a direct conversation with another fan. We can both post
comments, but beyond that it kind of falls off a bit. I think
we're in a position to be able to help people make better
connections."
For Atlantic, Fanbase is one piece -- albeit a large one --
of a bigger technology puzzle.
"We're looking at different solutions on the CD -- maybe
Fanbase becomes part of that," Snowden says. "We're looking at
stuff for mobile phones, from simple WAP (Wireless Application
Protocol) sites to more advanced interfaces like a version of
Fanbase on a phone. So it's more about letting fans do what
they want to do with the artists, no matter where they are, and
tailoring the content to different devices."
Reuters/Billboard