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 Internet Defamation: On Libel and Slander

Defamation, by libel or slander, is a fairly well defined tort by ample case history with respect to printed and spoken misrepresentations which are injurious to another.  In the fast evolving and nebulous realm of on-line statements, however, the judicial decisions have been hard pressed to keep up, and render clear guidelines.  Nevertheless, there are salient characteristics which identify instances of defamation on the Internet.

Reputation
 


(From http://www.californiadefamationlawyersassociation.com/)
 
In my cursory research of this topic, I came upon the above referenced professional association, as well as the blogs of Aaron Morris.  Mr. Morris is a partner with Morris & Stone LLP, a law firm located in Orange County, California.   He is currently the president of the California Defamation Lawyers Association.  He also works as an Adjunct Professor at Whittier Law School in Costa Mesa, California, From one of his blogs on the topic, were the following remarks on how most defamation cases are handled without needing to go to court.

"Most of my defamation clients aren’t seeking money initially; they just want the bad guy to stop defaming them. My marching orders are usually just to get the person to take down the comments. So I write to the bad guy, explaining that this does not need to go any further. He strayed from the path and said and did some things he shouldn’t have, but if he just takes down the posts and walks away, “that will be the end of it.

"That is the moment in time. I am affording the prospective defendant the opportunity to avoid sending his life in a bad direction. I am less of an advocate and more of a care giver, just trying to convince the patient to stop engaging in self-destructive behavior. But he makes the ultimate decision whether to accept that help, or to continue on his path."

Mr. Morris goes on to say the following with regards to one particular case which ultimately involved an award of monetary damages.
 

Today’s defendant also did not take the skill set seriously enough, thinking since he lived across the country we would never pursue him. He was one of a few on-line competitors with my client, and had engaged in some trash-talking that escalated into defamatory comments about my client’s business practices. All he had to do was take down the false statements and walk away and that would have been the end of it. He refused, and today a judge ordered him to take down the false statements, and to pay my client over $200,000 (From the site, http://internetdefamationblog.com/).



"Sticks and stones may break my bones,
But names can really hurt me."
   

-- Anonymous variation on a children's rhyme, underscoring the potential severity of libel and slander.


The legal concept of defamation has existed so long as people have had reputations to protect, and laws which afforded those protections.  One can be liable for the misstatements one makes of others, particularly for those which expressed in publications.  Laws and case history with respect to the general issue of defamation are well entrenched.  It is in the relatively new, nebulous, and shifting arenas of our on-line discourses and assembly where precedents in case law are not as readily applicable or clearly salient.

The following working definition of defamation is offered by Wikipedia (cf. http://en.wikipedia.org/wiki/Libel_and_slander).

"In law, defamation (also called calumny, libel (for written words), slander (for spoken words), and vilification) is the communication of a statement that makes a claim, expressly stated or implied to be factual, that may give an individual, business, product, group, government or nation a negative image. It is usually, but not always, a requirement that this claim be false and that the publication is communicated to someone other than the person defamed (the claimant).

"In common law jurisdictions, slander refers to a malicious, false and defamatory spoken statement or report, while libel refers to any other form of communication such as written words or images. Most jurisdictions allow legal actions, civil and/or criminal, to deter various kinds of defamation and retaliate against groundless criticism.

"False light laws are "intended primarily to protect the plaintiff's mental or emotional well-being." If a publication of information is false, then a tort of defamation might have occurred. If that communication is not technically false but is still misleading, then a tort of false light might have occurred."

Elsewhere in his blogs, Aaron Morris makes the following remark about defamatory speech, or slander.

"Defamatory speech is never protected, but that must be kept in context.  For example, if Joe Citizen falsely testifies during a trial that the plaintiff cheats on his taxes, Joe can never be prosecuted for defamation for that speech.  In that instance there is no defamatory speech that is being protected because the speech by definition is not defamatory. Defamation requires a false, unprivileged statement. Comments made in court are privileged, and hence the statement cannot constitute defamation. " (http://internetdefamationblog.com/?cat=3. My apologies for bold typeface; the editor will not remove it despite my requests).

A critical feature of libelous defamation is that it be published.  In the case of books, magazine and newspaper articles, this is long established.  However, in the area of Internet publication, it has not always been clear to its authors that they are indeed publishing content which could be potentially libelous.

"To publish is to make content publicly known. The term is most frequently applied to the distribution of text or images on paper, or to the placing of content on a website."  (From http://en.wikipedia.org/wiki/Publication; though an excerpt from Black's Law Dictionary would be better to cite).

"The Internet has drawn much attention and discussion in regard to issues and shortcomings relating to current libel and defamation laws. Many of these laws are currently undergoing review, as many tenets of existing codes do not address certain fundamental questions and implications that the Internet raises about the nature and enforceability of defamation safeguards."  (From http://www-cs-education.stanford.edu/classes/cs201/Projects/ defamation-and-the-internet/)

However much this is the case, the essential applicability of defamation laws to postings on blogs is fairly clear.  For blogs, unlike say chat room conversations, are essentially published works, akin to articles in newsprint.  The fact that they may be casual in temperament does not detract from the severity of their liability.  One must therefore be cautious in making libelous remarks in blogs.


Site Liability

A critical question in pursuing recourse in any Internet defamation case is the potential culpability, legal and financial liability of the system administrators for the site upon which the defamation occurred. Here there appears to be no solid consensus, and in consequence, much of these questions are still being negotiated in courtrooms and attorneys' settlement conferences, rather than by established precedents of case decisions.

In defamation law for print and broadcast media, liability is sometimes considered to extend beyond the defamer himself (for instance, the writer of a libelous newspaper column) to the "publisher" of the material (in the previous example, the newspaper running the column). The idea of holding publishers responsible for libelous material in traditional media has been thoroughly tested and defined in court; there are clear precedents for determining who is liable for defamatory statements in these media. On the Internet, however, such issues are considerably more nebulous. (Stanford: http://www-cs-education.stanford.edu/classes/cs201/Projects/ defamation-and-the-internet/sections/liability/index.html)

Morris, however, begs to differ, at least in some better defined instances.

"If a website is created that allows visitors to post their comments, under the Communications Decency Act the host of that website cannot be held liable for any defamatory remarks that others post. 

"The law is very black and white in this area.  The myth still continues among the public that if the defamed party makes the website operator aware of the defamatory material, he somehow becomes liable for failing to take it down.  That is simply not true..."


In Morris' remarks, however, the applicability of his comments rests upon the definition of "visitors."  In thoughts.com, for example, we have members of the site, who agree to its Terms of Use, and are able to post comments to a blog, but then we have many more visitors, who are not members, but are able to read, yet not comment upon, blogs.  Critical here is whether thoughts.com would be seen as a site which allows "visitors" to post comments, or one which only allows visitors to read content, restricting comments to "members."

The following excerpts are from our site's Terms of Use.

PROHIBITED CONTENT

Thoughts.com reserves the right to take appropriate actions regarding prohibited content which include, but are not limited to, removing prohibited entries, terminating user's and accounts from which prohibited content originates and taking appropriate legal action when circumstances warrant doing so. Not limited to the provisions below, prohibited entries include content that:

  1. promotes explicit hatred, racism or harm against any person or groups of people;
  2. directly or indirectly harasses another person
  3.  
  4.  
  5.  
  6.  
  7. promotes illegal activities of any kind or is defamatory, injurious, indecent, intimidating, false and/or misleading;
Our site's usage restrictions clearly prohibit defamation.  Therefore, an understanding of it, and a vigilant guard against it, is called for by our community.




NOTE:  The author is not an attorney, simply a precocious character.  For any meaningful opinion on this subject, one would do well to consult an actual attorney, such as one from the California Defamation Lawyers Association listed above.




© 2009, David Shaw Bass, davidshawbass@gmail.com

    Posted by davidsbass on 2009-07-30 13:20:19 | Rating: | Views: 287
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hi david
i think it is very strange that when someone copied one of your works just about everyone (and rightly so ) jumped to your defence, but when some idiot copies not one but 14 of my blogs and posts them under an assumed name and even worse he stole one of my images from my profile and used it as his avatar, but instead of everyone jumping to my defence i get accused of being the a----le myself, and very senior members attack me with disgusting insults and threats because i dared to ask thoughts to apologise for their error.
anyway sorry for using your post to say all this but i think this post relates to the same kind of thing if you know what i mean.
take care david
regards fraglerock
Posted by  fraglerock  on 2009-07-30 13:34:25 
  
I'm sorry. Someone copied one of my works? I know I have been remiss in the area of content protection, something a few other bloggers I follow in the domains of plagiarism have extended advise about. It's on my to do list, along with a few dozen other bullet items. What specifically are you referring to?

This post concerns defamation, which is to say attacks by false statements about another's reputation. It is not about plagiarism, nor about copyright infringements. I heard something of a fracas involving your account and another yesterday, but confess not to be conversant with its details. This blog is one of the reasons I was preoccupied, along with a few others nearing publication. If whatever transpired involved false statements which were defamatory, then indeed this would be germane.
Posted by  davidsbass  on 2009-07-30 13:48:32 
  
yes i was defamed when i was basically accused of being the rogue blogger who was copy pasting my blogs in his own blogs, and when i queried the accusation and what it meant it all hell broke loose.
regards fraglerock
Posted by  fraglerock  on 2009-07-30 13:54:40 
  
In any instance of defamation, one step to take is to start by requesting that the offending statements be expunged, directly from those who made them. As something which occurred within our community here, you may also seek recourse from thoughts_staff by pointing out where these defamatory remarks violate the site's terms of use.
Posted by  davidsbass  on 2009-07-30 14:00:20 
  
Hmmmmmm David I have a different dilema.

You see its me whom seems to say stupid things and never fails to defame myself. I have asked myself several times both nicely and sternly to take down these posts but as yet they are still up.

I am at a loss to what to do with myself, this cannot continue and my reputation is in danger of being vilified by me.

In much need of your wisdom and advice.
Posted by  Phat  on 2009-07-30 15:25:46 
  
Oh dear. This is indeed troubling. With cases involving multiple avatars, it's so much simpler. You simply sue yourself while your lawyers bleed you dry. In the case of an internal conflict of self-defamation, however, the courts are generally perplexed and are inclined to commit both the plaintiff and the defendant to a sanitarium on the grounds of mental incompetence.

Unless you are seeking an early retirement at the State's expense (and choice of hotel and cuisine,) I think you may wish to make discrete inquiries of someone with a more professional, and credentialed psychological bent. I would suggest someone along the lines of AllThingsBuck for advice on this.

And let me know what you find out. I'm quite prone to defaming myself as well -- no, that's not quite right. What I say about myself, especially when it's negative, is typically true. No tort could be construed.

Sadly, that's the best advice I can give at the moment.

What's worse, I can't even bill you for it. ;)
Posted by  davidsbass  on 2009-07-30 17:21:26 
  
David, I bet you were not expecting the writing of this post to drag you into a whole new line of work: agony-aunt.
Posted by  stevehayes13  on 2009-07-31 02:26:13 
  
Hardly. Yet another unpaid profession. Great. Rent's due. ;)

(I assume an "agony-aunt" is what Brits call an "advice columnist" or "Dear Abby" here in the States).
Posted by  davidsbass  on 2009-07-31 02:33:16 
  
Dear Mr. Morris,

In my cursory investigation of Internet defamation, I came upon your blogs, as well as the site for the California Defamation Lawyer's Association. They were invaluable in helping me better understand this vibrant and disputed arena. I used quotations from and references to both you and the Association in a blog written for the fledgling community of thoughts.com, to which I belong.

The blog is entitled "Internet Defamation: On Libel and Slander"

Thanking you again for your unwitting, yet invaluable help.

Sincerely yours,

David Bass





I had actually seen your posting via a Google alert. Glad to hear my postings were useful. Your article was very well researched and reasoned. I sometimes get flamed by people who think there should no consequence for anything said on the Internet.

If the bold text comment was directed at me, it's true I do bold all the text, but only because I'm such a Wordpress neophyte it's the only way I can figure out how to make the small font legible (when I change the font size it does strange things to the formatting). I should just pick another template, but the graphics are perfect for the subject matter. Another item on my very long to-do list.

Aaron P. Morris
Attorney at Law
Morris & Stone, LLP
(714) 954-0700
(714) 242-2058 fax
amorris@toplawfirm.com






Why thank you. It is good to know Google is doing its part without my having yet gotten around to asking it to (yet another person's lengthening to do list ;).

The remark about the bold text is actually directed at our site's new programming team and will be included in another blog which underscores areas of malfunction and suggested changes. I ought to have been able to select the text and normalize it with its surroundings, but it stubbornly insists on staying bold.

Still, a rather nice effect in ways.

I should look at Wordpress' formats a bit closer. What seems to be happening is that these blog sites implement rudimentary text editors, which have undesirable consequences for authors. I don't know if you've yet tried importing text from an outside editor such as Word (or, in the case of your profession, WordPerfect), but the results can be -- entertaining.

I'm glad the article appeared better researched than I felt it was. I hadn't even gone to the local library for Black's definitions. But I hoped it sufficed to raise the consciousness of our community. We also have some members who feel they can cast aspersions with impunity. I'm sure it's their sort who keep your Association's members thriving, if not bemused.

Happy again, that the article was well received by those whose opinions matter more to me.

Sincerely yours,

David Bass
Posted by  davidsbass  on 2009-07-31 14:12:18 
  
Well written and researched David...I would expect nothing less from you!
Did I notice over three hundred plus posts posted... in how long a span of time? Seems like only yesterday you were the new kid on the blogging block!
Proud to know you!
Posted by  roe  on 2009-07-31 17:06:20 
  
No! That's another system bug. I haven't broken 300 yet. I think it's at 269. The counts get screwy depending on where you see them.

I signed up in March, which yields a crude average of a couple a day. But, as I'm getting more comfortable with writing again, the current rate is actually higher, roughly three a day presently. On the one hand, it gets easier to write more and in more depth on some subjects; on the other hand, who knows what demands will be made on my time. My work schedule is consistently unstable.

I'm looking to make it an even 270 by tonight. I'm finishing up one on laptop designs (a real bodice-ripping tear-jerker). It's held up in R&D; but the photos were finished yesterday. ;)

Quite proud to know you too, and to be here.
Posted by  davidsbass  on 2009-07-31 17:20:32 
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