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| The Customer Is Always Right..
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"The phrase ‘The Customer is Always Right’ is the single worst philosophy that has ever been adopted by American culture. It gave an entire generation of people the green light to be as impolite, unreasonable, and demanding as their little hearts desired because they were always going to be considered right. It destroyed the entire concept of courtesy and rendered manners obsolete. People began to treat their peers in the service industry like incompetent morons, lacking in feelings or human dignity, who deserved to be browbeaten and abused for no other reason than they had the audacity to run out of a particular brand of coffee. Furthermore, instead of suffering negative repercussions for their appallingly disrespectful behavior, they are awarded with free coupons and plenty of ass kissing. In reality, they should be shunned and humiliated for behaving like such self absorbed little children." -www.violentacres.com/archives/59
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Posted by adustum on 2008-01-14 15:18:24 | Rating: | Views: 45
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I have to agree 100%. Am I not providing you with service? Have you a single thought that I am an employee? i dont run the joint! I am just simply doing my job...it's called Customer Service, and I agree...people take the word "customer" and "service" as in "to be served" for granted. These types of people should be shunned.
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Posted by MsUnderstood
on 2008-01-14 16:06:24
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I agree with you. I have had PLENTY of customers that I would love to jump into the phone and slap them. But I also get to the point to where I just hang up on them or im like here let me give you to my manager he can help you. I have gotten to the point to where I had to get up and leave my desk to go breath from some of the people me and msunderstood have to deal with here. *rolls eyes*
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Posted by Fely
on 2008-01-14 16:10:14
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