So I'm typing this out in the heat of the moment. I just hung up the phone and yes.... I'm angry. Angry and terribly frustrated! The fact this woman on the other end of the phone was a total bitch..... just makes me even angrier!! Grrrrr!! 
Things with my nanna are no better and yes, from the sounds of the feedback from other family members I'm getting, she is now losing the plot. Blaming her family ..... including me, for her life right now. Saying things that are totally untrue and irrational.... while lashing out at others. Denying situations which I now know did infact happen and basically, being angry, irrational and yes.... dare I say, even a little selfish.
So now, I ring her doctors office in QLD simply to ask if the paperwork has been submitted for my nanna to have an aged care assessment done in her home. I live in another state, there is no way of knowing whether things have been followed up unless someone asks.... right!
AND, this whole scenario has happened previously without our knowledge so obviously, something went astray somewhere! A third suicide attempt in two years! A concerned family wanting to care, but having doors slammed in our faces everywhere we go! She fell through the system twice before without our knowledge because of 'patient confidentiality'. Geez, she just tried to commit suicide again so something needs to be done! 
The crabby, bitchy old hag who was inexcusably rude on the phone tells me oh so politely in no uncertain terms, that she will give me absolutely no personal information out on a patient. Fine.... I'm a nurse for god's sake! I don't want her medical history or facts.... I wasn't asking for that!! All I simply want to know is whether the form has been submitted!
Not friggin' hard!!!!!
ARGH!!!!!
Power Of Attorney.... if that's what is needed we'll get it!
With or without anyone's help!
xo xo
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