| A Small Follow Up |
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I just wanted to make a quick little post here about the previous QuickBooks Enterprise Edition issue that was run into last week or so....well nearly 2 weeks later Quickbooks actually decided to address the issue themselves as an issue with Windows updates...here is what we have found incase you are experiencing this issue yourselves.
Dear QuickBooks Enterprise Solutions 8.0 customer,
We have discovered that a recent Microsoft Windows update may be triggering problems for some users of QuickBooks Enterprise Solutions 8.0. When the problem occurs, QuickBooks does not open. If you are experiencing problems with QuickBooks Enterprise Solutions not opening, please see instructions below. If not, please disregard this e-mail.
Common symptoms include the following:
1. The QuickBooks splash screen flashes, and then disappears.
OR
2. On launch of QuickBooks, an error message reports that the Web Connector has failed to initialize and QuickBooks does not open.
It turns out that the Microsoft update introduced a problem in the .NET 2.0 Framework.
To resolve this issue, please do not uninstall and re-install QuickBooks Enterprise Solutions. We do not recommend this, as it will not address the problem.
The best thing to do is to go to the source of the problem, so you will need to remove and reinstall the .NET 2.0 Framework on all workstations where you've detected the problem and on the server where your datafile is stored (if applicable). To help walk you through it, we have provided detailed instructions in our QuickBooks Knowledge Base that provides some easy to follow steps and also includes additional links to the Microsoft site:
http://info1.quickbooks.com/r/c/r?2.1.3Js.2Xc.197iCS.Ccwx9o. .T.DEi0.1QFu.HBQ
EdB00
We are continuing to work on this issue and have notified Microsoft about the issue. If we find out anything new, we will be sure to let you know right away.
Thanks for your patience,
The QuickBooks Enterprise Solutions Team
This info is well, just a smidge late, but still invaluable non the less.
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Posted by EonJosh on 2008-04-21 09:41:32 | Rating: n/a | Views: 41
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